HIPAA-ready · For US private practices

Know every payer policy.Win every appeal.Do it in minutes.

PayerAgents is the AI built for billers — always-current payer intelligence, appeal letters drafted automatically, and cited sources you can actually use.

15 free queries or appeal letters · No credit card required

HIPAA CompliantBAA AvailableZero PHI Retention

Tracking policies from

AetnaAnthemABHBCBSCMS MedicareCignaHumanaUHC MedicareUHCMeridianAetnaAnthemABHBCBSCMS MedicareCignaHumanaUHC MedicareUHCMeridian
Pick your specialty:
app.payeragents.com/chat
Cigna Policy Assistant
AI ChatHistory

Hello! I'm your Cigna Policy Assistant. Ask me about prior auth, appeals, coverage, or billing.

Select a payer to start...

01 · Select Payer
02 · Ask Question
03 · AI Responds
04 · Follow-up
05 · Appeal Letter

Pick a payer

Each chat is scoped to one payer's policy library

Click any payer to start a cited, source-linked conversation. New payers added on request, usually within a week.

Capabilities

What your billing team gets

Payer Policy Intelligence

Aetna CPBs, UHC medical policies, BCBS references, Cigna coverage criteria, Humana, Medicare LCD/NCD. Tracked daily. Your biller types a question, AI returns the cited answer in seconds.

Appeal Automation

Paste the denial reason. AI drafts a complete denial appeal letter in 60 seconds, citing the exact payer policy clause that contradicts the denial. Your biller reviews, signs, submits.

Claim Dispute Resolution

Wrong CPT? Missing modifier? Bundled incorrectly? Denied for medical necessity you can prove? AI pulls the policy reference and drafts your dispute response in 60 seconds.

Every answer cites the source policy. HIPAA-compliant. Zero patient data retention. Your team always verifies before submitting.

What teams say

Used daily by billing teams across US private practices

We mostly use it to figure out what Aetna and UHC actually want before we submit. Saves us a lot of phone calls. The cited source is what sold our compliance lead — she wouldn't let us use anything that didn't show its work.

Billing Manager
Internal Medicine, 3 providers · Ohio

Most useful for biologics PAs. The first-pass appeal letters need light editing, but the policy citation is correct, which is the part that took us hours before.

Dr. Marcus Patel, MD
Dermatology · Phoenix, AZ

Honestly didn't expect much from another AI tool. It's the citations that won me over — every answer points to the actual CPB or LCD. We verify before we submit.

Office Manager
Pain Management · 2 locations · CO

We use it across the team for first-pass denial reviews. Cut our re-work backlog noticeably in the first month. Doesn't replace our biller — gives her a faster starting point.

Revenue Cycle Lead
Multi-specialty group · 12 providers

My biller used to interrupt me a few times a day to ask about prior auth criteria. Now she just looks it up. That's the whole pitch for me.

Dr. Sarah Chen, MD
Solo Cardiology · Austin, TX

Set it up in an afternoon, no IT involvement. Two of our staff use it daily for prior auth research. Worth it for the time saved on coverage criteria lookups alone.

Practice Administrator
Orthopedics · 5 providers · IL

Quotes shared with permission. Practice names anonymized at customer request where indicated.

Pricing

Start free. Scale when ready.

15 free queries to get started, no credit card. Enterprise pricing scoped to your practice.

Free Trial

Try every feature. No credit card. No time limit.

$0/ 15 queries
  • 15 free queries (appeal letters, lookups, or disputes)
  • All 13+ payers included
  • Cited answers with policy references
  • Email support
Contact Us

Solo Practitioners or Enterprise

For individual billers, practices, groups and RCM teams.

Custom
  • Unlimited policy lookups
  • Priority support + onboarding
  • BAA available
  • PHI handling for appeals and disputes

Frequently asked

Questions practices ask before they sign up

Have a question we didn't cover? Get in touch

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See PayerAgents in Action

Tell us about your organization. We'll arrange a personalized walkthrough within 24 hours — no pressure, no obligations.